PROGRAMTIPS is a four-hour training which we prefer holding ”on

site.” It is normally a five-hour training which we have stream-lined to be

more “user friendly.” TIPS is a highly interactive and multi-media training

that covers the following areas:

 1.The science of alcohol consumption

2.The legal issues surrounding serving alcohol

3.Techniques in assessing your customer’s level of consumption

4.Techniques and procedures in confronting customers about their drinking

5.Documentation and organizational protocols

6.ID checks

 

At the conclusion of the training each employee will be tested. Results will be sent to the national office to be evaluated. Certification cards will be issued for those who pass the exam.